Just My Socks Refund Guide: 7-Day Money-Back Guarantee

🗓️ Published on: 🔄 Updated on:

Just My Socks offers a 7-day money-back guarantee. If you’re not satisfied with the service, you can request a full refund within 7 days of purchase.

Refund Policy Overview

✅ Eligible for Refund

  • ✅ Within 7 days of purchase
  • ✅ First-time subscribers
  • ✅ Any plan (LA 500, LA 1000, HK IPLC, etc.)
  • ✅ Both monthly and annual billing

❌ Not Eligible

  • ❌ More than 7 days since purchase
  • ❌ Repeat refund requests (abuse prevention)
  • ❌ Accounts with ToS violations

How to Request a Refund

Step 1: Login to Dashboard

  1. Go to Just My Socks
  2. Login with your email and password

Step 2: Open a Ticket

  1. Click Support → Tickets
  2. Click “Open a New Ticket”

Step 3: Fill in Ticket Details

  • Department: Select “Billing”
  • Subject: “Refund Request”
  • Message: Include:
    • Your account email
    • Service/Invoice number
    • Reason for refund (optional but helpful)

Example Message:

Hello,

I would like to request a refund for my Just My Socks subscription.

Account Email: [email protected]
Invoice: #123456

The service doesn't meet my needs.

Thank you.

Step 4: Wait for Response

  • Usually processed within 24-48 hours
  • Refund returned via original payment method
  • PayPal refunds are typically instant
  • Credit card refunds may take 5-10 business days

Frequently Asked Questions

Q: Can I get a refund after 7 days?

A: Generally no. The 7-day policy is strictly enforced. However, you can try explaining your situation - exceptions may be made for special circumstances.

Q: Will I get a full refund?

A: Yes, within 7 days you receive a full refund regardless of usage.

Q: How long does the refund take?

A:

  • PayPal: Usually instant or within 24 hours
  • Credit Card: 5-10 business days depending on your bank

Q: Can I purchase again after refund?

A: Yes, but note that the 7-day guarantee typically only applies to first-time purchases.

Q: What if I purchased annual billing?

A: Same policy applies - full refund within 7 days, no refund after.

Before Requesting a Refund

Consider these alternatives first:

1. Try Different Nodes

Sometimes connection issues are node-specific. Test all available nodes before giving up.

2. Contact Support

Many issues can be resolved with technical support. Open a ticket describing your problem.

3. Check Troubleshooting Guides

4. Consider Plan Change

If your current plan doesn’t meet your needs, you might be able to switch plans instead of refunding.

💡 Ready to try Just My Socks?

With the 7-day money-back guarantee, there's no risk!

Use code JMS9272283 for 5.2% discount

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